Please Check The Line Cord Virgin

Please check out the purple envelope.

Please check the line cord virgin. I m using a bt handset phone on my virgin phone line and have done so for the last 3 years without any issues. As keith suggests try a corded phone into the test point of your main socket. My phone has been displaying line cord error for the last week or so. If you do not get a dialling tone you will need to report the issue to your comms provider.

Neither phone or internet work from test socket. The check line cord is the standard message that cordless phones display when they are not detecting a dial tone. Fail fault located at exchange openreach side of mdf description. When the phone cord is plugged into this it does not work this is when i get the line cord error.

If i have helped you in any way please click the thumbs up. It might be that your services are down due to a known issue in your area. Hi this afternoon there was a furious storm and now the phone has gone dead with please check line cord bt4500 phone. Check phone line on 29 05 2020 19 00 hello david no dial tone and can t make or receive calls i have tried to phone from my mobile but display still says check phone line.

This usually dictates an issue with the handset itself rather than the line. On the wall we have a bt openreach socket on which the front panel is split. We don t use the phone often 4147170. Top for broadband bottom for phone.

I ve just been through a line test on the off chance that was causing the issues and it s come back as. Just come back off holiday to find i ve no internet or phone the phone displays line cord error when i try to use it. We have an ambulance alarm phone which runs off the same telephone socket and that works fine as does the broadband which is also connected to that socket. So it s worth checking our service status page for up to date information on known issues.

Fault earth contact. Just joined virgin last month and yesterday my phone displayed line cord error i am unable to make or recieve calls 4098937. When trying to dial in it says we are engaged. Cannot make outgoing calls nor recieve calls.